Prices:
All pricing quotations are valid only for 7 days from the date they are first sent to the Customer. Price reductions apply to IAPP members. All prices are subject to change due to the dynamic nature of our business.
Payments:
The course fee(s), are payable in full immediately upon confirmation. Customers wishing to make payments made from non UK accounts or credit cards must be responsible for all bank charges in relation to the overseas transactions.
Cancellations:
Unless written cancellation is received at least 14 working days before the start date of the course, the full fees are payable in full and non-refundable. All cancellations made between, 0-14 working days prior to the course start date are subject to a 100% cancellation course fee which must be paid upon cancellation. If you do need to make a cancellation, please notify AllNet Law in writing via email: accounts@AllNetLaw.co.uk
Should a course booking be made less than 14 working days prior to the course start date, the above cancellation terms still apply and fees are payable in full and non-refundable.
Refunds:
When a refund is issued to the Customer by AllNet Law, the refund may take up to 14 working days to be processed. Refunds will be processed using the same payment method that the original payment was made.
Changes to Courses:
AllNet Law reserves the right to change any part of a published course; if this is caused by circumstances beyond our control. AllNet Law reserves the right to cancel or reschedule any course and will advise the customer as soon as the change is known. AllNet Law will use all reasonable endeavours to avoid changes of this nature. For any courses which are rescheduled due to unforeseen circumstances (such as trainer sickness/course low fill) every endeavour will be made to provide a replacement trainer or to reschedule the course and we will offer delegates as many options as possible to complete their training programme. For any courses which are cancelled by AllNet Law, the delegate will be provided with the option of a full refund.
Contents of course timetables are intended for general guidance only. Any typographical error including pricing or omission in any website, sales literature, administrative documentation, course materials, invoice, or other documents shall be liable to correction without any liability on the part of AllNet Law.
The location and course date of the course will be advised upon booking. AllNet Law reserves the right to change the location and will advise the customer as soon as the change is known. AllNet Law will not be liable for out of pocket expenses due to cancellation or any other changes to venue or programme.
Non-Attendance:
Non-attendance of any course for any reason whatsoever is deemed to be a cancellation with no notice and payment is non-refundable.
Course Suitability:
The Customer accepts that it is their responsibility that the course booked is suitable for the requirements and abilities of the delegates attending. .
Admission:
AllNet Law reserves the right to refuse admission to any person whom it considers in its absolute discretion to be unsuitable for the training programme.
Booking on behalf of the Delegate:
In all cases the customer undertakes to bring these terms and conditions to the attention of delegates. It is the booker’s responsibility to ensure that the delegates receive all the relevant information including the joining instructions, course updates and that they meet the eligibility and published prerequisite requirements.
Onsite Training on Client Specified Site:
It is the Customer’s responsibility to provide all facilities, equipment and set up required for trainer to deliver the training. AllNet Law reserves the right to cancel or discontinue the course if, in the Trainer’s opinion, the venue, equipment or conditions are unsuitable.
Trainer Expenses:
Trainer expenses for private, onsite or closed courses will be charged as agreed at the time of the course booking, as stated on the Training Booking Agreement.
Your booking & Privacy:
AllNet Law is committed to maintaining your privacy and the use of your personal information. If at any stage you have a question regarding the personal information that we hold on file, please do not hesitate to contact us. AllNet Law will not disclose personal information to a third party organisation unless we have your prior consent to provide this or you have opted to allow the use of your personal information. If the request for your personal information is for a legal purpose, this we would class as an exception, but only after we have 100% fully verified the name or organisation requesting your personal details. This also applies to a third party training partner who is not contractually obliged to use or sell your personal information with any other companies or partners.
AllNet Law at no stage will disclose personal credit card account information that is voluntarily provided during a transaction process, may this be by telephone or via our secure web-portal. The exception to this would be if AllNet Law were to make contact with the credit card company for validation or verification of any transaction process purpose. AllNet Law does not have total control of how your personal information can be used by credit card companies but we would request they inform The AllNet Law on how they may use this information.
It is our commitment not to collect personal information from customers visiting our website unless they have voluntarily submitted their personal information via one of our contact forms that requires information which could be based on an enquiry or to book onto a training course. If you start to complete a contact enquiry form and decide not to finish, partial details are stored from which AllNet Law may use this information to make contact with you, only to discuss your initial enquiry which was started but not finished. From time to time, AllNet Law may contact you to inform you about a specific training program that is related to your original enquiry, request or training course. IP addresses may be seen by AllNet Law and on some occasions, the providers host name but this information will not disclose your identity.
Security and Encryption:
We use the PAYPAL and STRIPE security and encryption methods available for processing payments online. We also strictly adhere to best practices of data protection. That means your payment details are as secure as they possibly can be when making a purchase with us.
